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ETSI’s new end-to-end architectural framework for network and service automation

ETSI has announced two major specifications from the ETSI Zero-touch network and Service Management (ZSM) Industry Specification Group. ETSI GS ZSM 001 describes ZSM Requirements and ETSI GS ZSM 002 defines the ZSM Reference Architecture. The glossary of terms and concepts related to ZSM is provided in ETSI GS ZSM 007 that was published along with these specifications.

ETSI GS ZSM 001 examines various business-oriented scenarios and the related automation challenges faced by operators and other industry sectors, and defines the architectural, functional and operational requirements for end-to-end network and service automation. The ZSM architecture specified in ETSI GS ZSM 002 was designed to satisfy these requirements. The architecture is modular, flexible, scalable, extensible and service-based. It is designed for closed-loop automation and optimized for data-driven machine learning and artificial intelligence algorithms.

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